July 8th, 2026
New
One of our most requested features has arrived.
If you manage invoices for more than one NDIS participant — whether you're a parent, nominee or family member — Family Accounts make it easier than ever to keep everything together in one place.
Upgrade to a Family account to manage up to three participants from a single Capsure account — with separate participant names, avatars, and smart filtering throughout the app.
What's included?
✨ Manage up to 3 participants
Keep invoices for each participant organised under a single account. Each invoice is able to be assigned to a participant.
👤 Participant avatars
Give each participant their own avatar for quick visual recognition across Capsure.
🔎 Participant filters
Instantly filter invoices by participant in the Board, Table, and Claim Wizard.
📦 Archive participants
No longer managing someone? Archive their profile without losing your invoice history.
📄 150 invoices per month
Family accounts include a shared allowance of 150 invoices per month, giving you the flexibility to use them where you need them most.
Designed for families and nominees
Family Accounts are perfect for:
Parents managing multiple children on the NDIS
Nominees supporting more than one participant
Anyone who wants to keep multiple participants organised without juggling separate accounts
Upgrade anytime
Already have an Individual account?
You can upgrade to a Family account at any time from Account → Billing. Click ‘Manage billing and subscription’ button which will open your Stripe Portal. Click the purple ‘Update Subscription’ button on the right hand side. Choose monthly or yearly billing, and then choose the product option which has ‘(Family)’ in brackets. Stripe will automatically prorate the difference if you're partway through your billing cycle.
April 3rd, 2026
New
We’ve introduced Payment Status to help you clearly track which invoices have been paid - and which still need your attention.
What’s new
Every invoice now includes a Payment status:
Paid
Not paid
When you add a new invoice, Capsure will automatically detect whether it’s been paid or not based on the invoice details.
It’s already proving to be very accurate - but you can always update the status manually if needed.
Not paid + reminders
If an invoice is marked as Not paid, you can choose to receive email reminders until it’s been taken care of.
You can set reminders to:
None (no reminders)
Weekly
Daily
This helps ensure nothing slips through - without needing to track it manually.
ℹ️ Once you've paid the invoice, switch the ‘Invoice paid’ toggle on. This will automatically stop any email reminders.
“Need to Pay” list
Any invoices marked as Not paid will appear the “Need to Pay” section on your Board, so everything outstanding is visible in one place.
This is a simple step toward making it much clearer what’s been paid vs what hasn’t — without needing to track it manually.
As always, we’d love your feedback 💜
The Capsure Team