Billing and subscription
Capsure uses a simple, usage-based subscription model.
Last updated About 2 months ago
This article explains:
How the free trial works
When a subscription is required
What’s included in a subscription
How to manage or cancel billing
Free trial: first 5 invoices
Every new Capsure account includes a free trial.
The free trial allows you to:
Upload or email up to five (5) invoices
Use Capsure with no time limit
There is no expiry on the free trial — it’s based on usage, not time.
Once you’ve added five invoices, you’ll need an active subscription to continue adding invoices.
What happens when the free trial ends
After your fifth invoice:
Your account remains active
All existing invoices stay accessible
You won’t be able to add new invoices by upload or email
To keep adding invoices, you’ll need to start a subscription.
What’s included with a subscription
An active subscription includes:
Uploading and emailing up to 50 invoices per month
Automatic extraction of claiming details
Unlimited Claim Wizard use
Ongoing access to your invoice records for audit readiness
Subscription options
Capsure offers two billing options:
Monthly subscription
Yearly subscription (discounted rate)
Pricing is clearly shown at checkout before payment is made.
All payments are processed securely via Stripe.
Capsure does not collect or store your card details.
Managing your subscription
You can manage your subscription at any time from your account.
To do this:
Go to Account
Open the Billing tab
Click Manage billing and subscription
This opens your secure Stripe customer portal, where you can:
Switch between monthly and yearly billing
Update payment details
Cancel your subscription
Cancelling your subscription
You can cancel your subscription at any time.
If you cancel:
Your subscription remains active until the end of the current billing period
You’ll continue to have full access during that time
After the billing period ends:
Your account stays active
All existing invoices remain accessible
You won’t be able to add new invoices without an active subscription
No refunds are provided for partial billing periods, except as required under Australian Consumer Law.
Payments and security
All payments are processed by Stripe
Capsure does not store payment details
By subscribing, you agree to Stripe’s Terms of Service and Privacy Policy
That’s billing and subscription!
If you understand:
How the free trial works
When a subscription is required
How to manage or cancel billing
…then you understand everything you need to know about billing in Capsure.
If you ever need help, you can reach out via the in-app chat.