Getting started with Capsure
The best way to understand Capsure is to get an invoice onto your Board.
Last updated About 2 months ago
This guide will walk you through the quickest way to do that, then show you how to test the other key ways invoices can arrive in Capsure.
By the end, you’ll have:
Uploaded an invoice
Reviewed and confirmed extracted details
Tested your Capsure email address
Seen how invoices move through the Board
Step 1: Upload your first invoice
When you log in for the first time, you’ll see a Get started button inside the Ready to review list.

A prompt will appear explaining what types of files work best in Capsure. Click the Upload your first invoice button to bring up the Upload pop-up.
You can upload:
An invoice or receipt for self-managed supports
A PDF, photo, or screenshot
Doesn’t matter if you’ve paid the provider yet or not
Don’t worry about getting this “perfect” — this is just a test run.
Once the upload completes, Capsure will process the file. After a few seconds, you’ll see the invoice appear in Ready to Review.

That’s it — you now have something on your Board 🎉
From here, you can open the invoice, review the extracted details, and confirm them when everything looks right.
Step 2: Test your Capsure email address
Now that you’ve uploaded an invoice, it’s time to try the easiest way to add invoices to Capsure — Email to Board.
Every Capsure account has a unique email address that lets invoices land on your Board without manual uploads.
Find your Capsure email address
Locate your Capsure email address inside the app and keep it handy. You’ll can always access it by clicking the Email to board button in the top right hand corner of your screen.

We recommend:
Saving it in your email contacts
Giving it a recognisable name (e.g. “Capsure invoices”)
Forward an invoice from your personal inbox
To test how Email to Board works:
Find an invoice or receipt in your personal email inbox
Forward the email with the attachment to your Capsure email address
Tip: If you can’t find an invoice or receipt from a provider in your inbox to forward, create a new email and attach the file to it.
See it appear on your Board
After a short moment, the invoice will appear in Ready to review — just like an uploaded file.

From here, you can:
Open the invoice
Review the extracted details
Click Confirm details when everything looks right
This is Email to Board in action: email an attachment → it lands on your Board ✨
Optional: Have providers email invoices directly
Once you’re comfortable with Email to Board, you can skip forwarding entirely.
Instead, you can ask providers to email invoices directly to your Capsure email address.
We recommend:
Asking providers to CC your Capsure email address
Keeping a copy sent to your personal email as well
Capsure includes a ready-to-use email template you can copy and send to providers to set this up quickly. Click Email to board, and open up the section Share your Capsure email address with a provider.

Step 3: Install Claim Wizard (if eligible)
If you’re eligible to use Claim Wizard, this is the next step.
Claim Wizard is a Google Chrome extension that works alongside Capsure while you submit self-managed claims in the My NDIS Participant Portal.
It helps by:
Auto-filling claim-relevant details
Reducing manual data entry
Recording claim IDs and submission dates
Linking claims back to invoices in Capsure
Claim Wizard is optional, but highly recommended as part of the Capsure workflow.
Learn more and install Claim Wizard
Because Claim Wizard is a separate tool, we’ve created a dedicated Help Centre section that covers:
Eligibility requirements
How to download and install it
How it works
👉 Head to the Claim Wizard section of the Help Centre to learn more and install it.
Step 4: Explore the Table view
As your invoices grow, you may prefer to view them in a more structured, spreadsheet-style layout. That’s where the Table view comes in.
You can access the Table from the main navigation at any time.
When the Table is useful
The Table view is especially helpful when you want to:
Search for a specific provider or description
Filter invoices by support category or date range
Scan large numbers of invoices at once
Export your data for your own records

It shows the same invoices as your Board — just in a different format.
Good to know
You can search using keywords (like provider names or descriptions)
You can apply filters to narrow results
Columns can be adjusted to suit your needs
The Board remains the best place for day-to-day workflow
The Table is ideal for review and reporting
You don’t need to use the Table right away — it’s there when you need it.
✅ That completes Getting started
At this point, you’ve:
Added an invoice to your Board
Reviewed and confirmed details
Tested Email to Board
Seen how invoices move through Capsure
Discovered tools that will help as things scale
You’re officially up and running 🎉
From here, you can explore other Help Centre sections to go deeper into specific features whenever you’re ready.