Expected NDIS deposits

Capsure helps you understand what money is coming in — and what to do with it.

Last updated 19 days ago

How expected deposits work

Invoices are grouped into a deposit based on their claim date.

  • All invoices claimed on the same day are grouped together

  • This forms a single Expected NDIS deposit batch

NDIS typically deposits payments 2–3 business days after a claim is submitted.

You’ll see:

  • The total expected amount

  • The estimated deposit date

  • The number of invoices included

Why some invoices aren’t in a batch

Only invoices with a claim date can be included in an expected deposit.

If an invoice doesn’t have a claim date yet:

  • It won’t appear in a deposit batch

  • You can add a claim date at any time

  • Once added, it will automatically join the correct batch

View your deposit breakdown

Click View breakdown on a deposit to see exactly how that money is split.

Understanding your breakdown

Your deposit is split into two sections:

💰 Money to keep

This is money you’ve already spent and will be reimbursed for.

  • Includes invoices marked as Paid

  • This portion of the deposit is yours to keep

💳 Money to pay

This is money you need to pay to providers.

  • Includes invoices marked as Not paid

  • Organised by provider

  • Shows each invoice and amount

  • Includes reference numbers you can copy when making payments

This makes it easy to pay providers correctly, without switching between systems.

What if I don’t receive the expected amount?

If the deposit you receive is less than expected:

  • One or more claims may have been declined by the NDIS

  • Log in to your NDIS Participant Portal to review payment details

💡 Why this matters

Expected deposits help you:

  • Stay on top of incoming payments

  • Avoid confusion about what money is for

  • Know exactly what to pay (and what to keep)

  • Reduce admin and mental load

✨ Tips

  • Add a claim date whenever you mark an invoice as claimed

  • Keep your payment status (Paid / Not paid) up to date

  • Check your breakdown before making provider payments

🔍 Summary

  • Deposits are grouped by claim date

  • You’ll see how much and when to expect payment

  • Breakdown shows what to keep vs what to pay

  • Missing a claim date? Add it to include the invoice